Free Technical Support Policy.

The purchase of a product entitles you to free technical support from the date of purchase for the paid subscription time.

Note: pre-purchase contacts are not considered as technical support and therefore are not subject to this restriction.

Access to updates will be valid also for the paid subscription time.

If your subscription did not auto-renew, or expired, you can still use the product on your site for as long as you like but you can no longer access the file for download or receive support or updates for the product.

If your subscription expired or was cancelled you can purchase a new license: