The purchase of a product entitles you to free technical support from the date of purchase for the paid subscription time.
Note: pre-purchase contacts are not considered as technical support and therefore are not subject to this restriction.
Access to updates will be valid also for the paid subscription time.
If your subscription did not auto-renew, or expired, you can still use the product on your site for as long as you like but you can no longer access the file for download or receive support or updates for the product.
The lifetime plugin licenses provide you with perpetual access to plugin updates at no additional cost, along with personalized technical support for the first 60 days after your purchase. Once this initial support period concludes, you can effortlessly renew your personalized assistance by clicking the button below, ensuring you continue to receive the help you need.
If your subscription expired or was cancelled you can purchase a new license: